FBA Reimbursement Services Compared (2026): All Three That Publish a Price Charge 25%
Every FBA reimbursement service that will show you a price charges the same 25% of what it recovers. That makes the fee column in every comparison of this category a constant, and ranking these services on price ranks them on nothing. We read each vendor's own site on 25 August 2026 and found the real variables sitting behind that identical number: how far back each one looks, how much of the work still lands on you, and the fact that a five-name shortlist here may contain three companies.
- The rate is not a variable. GETIDA calls it "performance-based pricing starting at 25%", Seller Investigators takes "a 25% commission only after you've been paid", and DimeTydSellers invoices weekly for "25% of what we recover".
- The lookback is. GETIDA and DimeTydSellers both state 18 months. Seller Investigators publishes no window at all, and the historical sweep only happens once.
- Two brands, one company.
sellerlocker.comnow resolves to DimeTydSellers, whose footer reads SellerBench LLC. Seller Investigators is a Carbon6 property. - Two names cannot be priced here. Refunds Manager serves a bot challenge instead of a pricing page, and Refundsly returns a healthy HTTP 200 over an "under construction" placeholder.
- All three are contingent, so running more than one free audit costs nothing and is the only comparison that produces a number specific to your account.
Every service here that publishes a price charges exactly 25%
Read the three priced services back to back and the fee stops being a variable. GETIDA states "free to join. No commitment. No monthly subscription fees" with "performance-based pricing starting at 25%". Seller Investigators says you "only pay a 25% commission fee when your money is back with you". DimeTydSellers says you receive "a weekly invoice for 25% of what we recover". Three companies, one number.
One phrase in that list is doing different work from the other two. "Starting at 25%" is a floor, and a floor can move up; "25%" stated flat is a commitment. GETIDA does not publish what would move the number or how far, so two of the three publish a rate and the third publishes a minimum. That difference disappears the moment all three are tabulated as "25%".
GETIDA charges no subscription and audits 18 months back before it charges anything
GETIDA's model is entirely contingent: "you pay only when we successfully recover FBA reimbursements on your behalf". The recovery process "first audits the past 18 months worth of Amazon FBA transactions, then continues in real time".
The claim types it enumerates are unusually specific, and specificity is the useful signal in a category where every vendor says it finds more: disposed inventory, lost in the warehouse, damaged inbound, partially received inbound shipments, reopened inbound claims, lost removal orders, cancelled shipping costs, pick and pack overcharges from weight and dimension discrepancies (US only), wrong-FNSKU returns, and units lost in transit between fulfilment centres.
The 40% documentation figure is the one worth keeping regardless of who published it, because it describes work that lands on you. If roughly two in five claims need a document only the seller can supply, a service that handles documents well is competing for your time rather than on its rate, and no comparison table in this category has a column for that.
Seller Investigators takes 25% after payment, and it is a Carbon6 company
Seller Investigators offers "a free, no-obligation audit in just 48 hours" and charges "a 25% commission only after you've been paid".
The ownership matters more than the rate. Seller Investigators operates under Carbon6, the seller-software group, which its own published customer testimonials name directly. If you are weighing it against another Carbon6 property, you are not comparing two vendors, and a shortlist that treats them as independent options overstates how much choice it contains.
One number on its page is more useful than any of its claims. Its reimbursement calculator maps $2,000,000 of trailing twelve-month GMV to $20,000 of annual potential recovery, a flat 1% of GMV. At a 25% commission that implies the service costs 0.25% of GMV and returns 0.75%. It is a marketing estimate rather than a measurement, but it is specific and checkable, and it is the only published figure in this category that lets a seller size the decision before signing anything.
Seller Investigators also states it "find[s] more money than competitor services for 99% of our new customers". That is an unusually strong comparative claim, it is the vendor's own, and no methodology is published beside it.
DimeTydSellers invoices 25% weekly, and the brand you are searching for may be its old name
DimeTydSellers states you "pay nothing up front" and then "receive a weekly invoice for 25% of what we recover with details on exactly how we got your money back", cancellable at any time. Its free report analyses "18 months of history" and is promised "within 24 hours". It sells two products rather than one: Reimbursement Recovery, and an FBA Fee Protector that compares SKU measurements against Amazon's FBA fee report daily and opens a request when the fees look wrong.
sellerlocker.com resolves to dimetydsellers.com, and the footer of that site reads "Copyright © 3CG 2025 SellerBench LLC". One of its own testimonials still refers to "SB's share". A seller researching this category can meet the same company as Seller Locker, SellerBench or DimeTydSellers depending on which article they landed on, and any comparison listing those as separate entries is counting one vendor two or three times.
The company publishes that it was founded in 2015 in New York City, that "7000+" sellers have signed up, and that it has found "$45Mil+" in unclaimed reimbursements. It also claims clients "typically see a 30-50% boost in their reimbursements" after switching to it, and that Amazon owes reimbursements to "99% of FBA Sellers". All four are the vendor's own figures, published on its own site, with no methodology stated beside them.
What the identical 25% buys is labour, and that is where these services genuinely diverge
If three companies charge the same rate for the same outcome, the thing being priced is not the software. All three sell a managed service in which somebody else reads your account, opens the cases and argues them, and each describes that work differently enough that the descriptions are the real comparison.
GETIDA positions around claim complexity and documentation: a team including former Amazon employees, status as an "authorized Amazon Selling Partner", patented document-management technology handling Proof of Inventory Ownership for private-label brands, Proof of Delivery retrieval from carriers, and requests routed through Seller Central notifications so action items surface where a seller already works.
Seller Investigators positions around the case manager and the dashboard: dedicated case managers across the US, UK, EU and APAC, itemised case logs, hyperlinked cases for searchability, and customisable audits. It also gives away a toolkit "absolutely free of charge", including weight and dimension change alerts and an automatic packing-list generator, which is a deliberate way to sit inside a seller's workflow before any commission is earned.
DimeTydSellers positions around daily human review: a dedicated case manager working the account "everyday" from offices in LA or NY, questions answered within one business day, and customisable recovery settings. Its FBA Fee Protector is prevention rather than recovery, and is charged the same way.
Two compliance details are worth reading closely, because this category involves handing a third party access to a Seller Central account. DimeTydSellers states it is in Amazon's Marketplace Appstore and that its "bank-level security was reviewed and approved by Amazon through an independent audit". GETIDA states it is an authorized Amazon Selling Partner aligned with Amazon's Terms of Service. Seller Investigators states its work is Amazon TOS compliant and that its advisors are "recognized by Amazon as authorities in FBA reimbursements". Those are three different kinds of statement: a marketplace listing is checkable, an audit claim is not published here, and a recognition claim is not defined.
Two names on this shortlist will not show an automated request a price at all
Refunds Manager. On 25 August 2026, refundsmanager.com returned an HTTP 202 and a "Robot Challenge Screen" reading "checking the site connection security". That is bot protection, not a pricing page. Bypassing it is not something this page will do, so Refunds Manager carries no rate here. That is not evidence about the company. It means its price could not be read the way every other price on this page was read, and a rate published without that is a guess wearing a citation.
Refundsly. refundsly.com returns a healthy HTTP 200, and the page says "We're under construction. Please check back for an update soon." A 200 status is not evidence that a service exists; a placeholder serves one indefinitely.
Both cases matter beyond these two names. An automated comparison would read Refunds Manager's challenge page as broken and Refundsly's 200 as healthy, and get both backwards.
When the rate is identical, four other things decide what you actually net
A 25% commission on a larger recovery beats 25% on a smaller one, and every service in this category knows that is the real contest. Four things vary while the rate does not.
The audit base. GETIDA enumerates ten named categories plus fee overcharges, DimeTydSellers claims "50+ reimbursement scenarios", and Seller Investigators lists five families. Those lists are not comparable line for line and none is audited by anyone outside the vendor, so read a scenario count as a statement of ambition rather than a score.
The lookback. GETIDA and DimeTydSellers both state 18 months. Seller Investigators does not publish a window. Because Amazon's claim eligibility expires, a shorter first sweep is money that is simply gone, and it is gone once rather than every month, which makes it the highest-stakes number in the decision and the one least often printed.
The documentation you still supply. Around 40% of claims need Proof of Inventory Ownership or Proof of Delivery, per GETIDA's own figure. That work lands on the seller regardless of the rate.
Ownership overlap. Seller Investigators is a Carbon6 property. DimeTydSellers is SellerBench LLC and answers to the old Seller Locker domain. A five-name shortlist here may contain three companies.
| Service | Commission | Free audit | Stated lookback | Second product | Parent company |
|---|---|---|---|---|---|
| GETIDA | 25% floorread 25 Aug 2026 | Yes, free to join | Yes, 18 months | Fee overcharge audit | Independent |
| Seller Investigators | 25% flatread 25 Aug 2026 | Yes, 48 hours | Not published | Free alert toolkit | Carbon6 |
| DimeTydSellers | 25% flatread 25 Aug 2026 | Yes, 24 hours | Yes, 18 months | FBA Fee Protector | SellerBench LLC |
| Refunds Manager | Not readable | Not readable | Not readable | Not readable | Not readable |
| Refundsly | No live site | No live site | No live site | No live site | Unknown |
Every cell restates a figure sourced in the section it belongs to. "Not readable" means the vendor's site did not serve its content to an automated request on 25 August 2026, and is a statement about what could be checked rather than about the company.
If you are sizing the rest of the stack rather than this one line item, our breakdown of every Amazon FBA fee covers the charges these services are reclaiming, and the repricer comparison shows the opposite failure in a neighbouring category, where the headline prices differ wildly and mean nothing because each vendor meters something else.
How to check any of this yourself, and when these figures expire
Every rate, window and ownership fact above was read from the vendor's own site on 25 August 2026 and is linked in the section where it appears. This category needs that stated more than most, because the sites themselves behave differently depending on who is asking.
Three of these five sites cannot be read by an automated request. On 25 August 2026, getida.com and refundsmanager.com both answered a scripted fetch with an HTTP 202 bot challenge, and dimetydsellers.com returned an HTTP 200 whose body carried about 156 characters because the page renders in JavaScript. All three display normally in a browser. Only sellerinvestigators.com served its full content to a script. A checking tool pointed at this category returns the wrong answer on three of five sites, in both directions: it reads live vendors as broken and reads a parked domain as healthy.
Rates here are contingent and cheap to change, and ownership in this category changes faster than the branding follows it. Treat everything above as accurate on the date stated. If a figure here no longer matches the vendor's own page, the vendor's page is right and this one is stale.
Rules and data behind this page
Two published rules bear directly on the claims here. Sources that do not bear on a claim made here are deliberately not listed.
- FTC Endorsement Guides, the reason every recovery percentage, seller count and dollar total above is attributed to the vendor that published it rather than restated here as a result.
- 16 CFR Part 233, Guides Against Deceptive Pricing, the federal rule on how a price and a saving may be presented, which is the frame for reading a contingent fee advertised as costing nothing.
Authority links verified 25 August 2026; vendor rates read 25 August 2026.
Frequently asked questions
How much do FBA reimbursement services charge?
Every service in this comparison that publishes a price charges 25% of what it recovers. GETIDA describes it as performance-based pricing starting at 25%, Seller Investigators charges a 25% commission after you have been paid, and DimeTydSellers invoices weekly for 25% of recovered funds. All three were read on 25 August 2026.
Is there an FBA reimbursement service that charges a flat monthly fee instead?
None of the three priced services here does. GETIDA states explicitly that there are no monthly subscription fees, and all three charge nothing in a period when nothing is recovered. A flat-fee or subscription tool is a different product shape and is not represented among the services compared on this page.
Are Seller Locker, SellerBench and DimeTydSellers the same company?
They resolve to the same place. On 25 August 2026, sellerlocker.com redirects to dimetydsellers.com, and that site's footer reads Copyright 3CG 2025 SellerBench LLC. A shortlist listing them separately is counting one company more than once.
Who owns Seller Investigators?
Seller Investigators operates under Carbon6, the seller-software group, which its own published customer testimonials name directly. That matters when comparing it against other Carbon6 properties, because the shortlist then contains less independent choice than it appears to.
How much can an FBA seller expect to recover?
Seller Investigators' own calculator maps $2,000,000 of trailing twelve-month GMV to $20,000 of annual potential recovery, which is 1% of GMV. That is a vendor marketing estimate rather than a measurement. Because all three services offer a free audit before you commit, the only reliable number is the one an audit of your own account returns.
Why is Refunds Manager not priced on this page?
Its site served an HTTP 202 bot-challenge screen rather than a pricing page when checked on 25 August 2026, and this page does not bypass bot protection. That is a statement about what could be read, not about the company. Every other rate here was read directly from the vendor's own site on the same day.